Our Mission
Serve Small-to-Medium Sized Companies with Digitally Innovative Manufacturing Solutions
Help others doing what we love to do which is solving manufacturing problems. We value innovation, creativity, productivity, efficiency, unity, cooperation and helping others. It is our goal to serve and assist our customers/clients realize their manufacturing goals in an efficient and economical way primarily through integrating existing digital resources with MISys Manufacturing, empowering personnel with user-friendly tools and offering the skillset to use those tools effectively.
Functional and Technical Experiences
Years of heavy industrial experience, manufacturing, safety, supply chain, engineering, data management, over 20 years MISys implementations, and answering technical challenges with increasing technology.
The Team
Frank Leonard, with over 30 years’ experience in ERP software experience and hundreds of successful implementations he understands the challenges Medium sized business face. He holds a master’s degree from MIT and is a Six Sigma Black belt in Lean Manufacturing and is certified in Acctivate, MISys, Sage and QuickBooks. Partner of the Year in 2023 and 2024 with MISys.
Morgan Phillips, with 15 years of accounting experience and working as the Accounting Manager in several midsize businesses. Morgan is a Certified QuickBooks Advisor and has worked with MISys as an end user for years.
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Our Values
We believe it is important to focus on our core values as our compass to guide all our actions.
Learn more.
Listen carefully.
Solve the right problems.
Provide simple yet elegant solutions.
Help others through empowerment.
Be honest about limitations.
Trusted Support for Over 30 Years
UNILUX ADVANCED MANUFACTURING, LLC
DIRECTOR OF MARKETING"Already we are seeing the benefits of increased productivity, organizational management, and accurate recording - all of which will facilitate growth nicely for our company.”
TOWN OF LANCASTER
"Frank has been an indispensable asset to the Town and I would give his services my highest recommendation."
AFFORDABLE IT SERVICES THAT SAVE YOU TIME AND RESOURCES
Get personal “in-house” IT support – at a fraction of the cost.
With Trivium, you’ll get your own primary and secondary IT services technician. Forget the annoying corporate phone tree and ticket submissions – simply call your technicians directly and get the answers you need when you need them. Because we use the most innovative technology, we can log into your systems directly during the phone call. No more screenshots or trying to describe the problem over the phone. It’s as if your IT support technician is standing right there at your desk, without the overhead of having to hire more in-house staff.
With active network monitoring, we’ll find the problems before you do
You need your systems to run smoothly to keep your business running. That’s why we offer proactive network monitoring instead of waiting for you to call us if there’s a problem with the network. While there are many remote monitoring tools available, we invest in cutting edge technology, so that you don’t have to. We actively monitor your system and in most cases, mitigate problems before clients are even aware of them!
Get budget-friendly fixed costs packages
Skip the hourly IT support with unpredictable costs. We’re a business too, and we understand that you have budgets to plan for. That’s why we created our 3 tier packages. You won’t be nickel and dimed by surprise add-on fees; our packages are completely transparent with the services offered.
Not all businesses are the same, and we’ll help you find the service package that fits both your budget and your technical support needs.
THE TEAM
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Frank Leonard
PRESIDENT AND CEOFrank is an industry veteran with over 35 years’ experience in software sales and IT service. The former president of Integrated Computer System (ICS) and Baesis. Frank has BA from Boston College and a master’s from MIT in Computer Science and is a Six Sigma Black Belt in Process Manufacturing and Engineering. Frank remains driven by the challenge of understanding and meeting each client’s unique technology needs. When not at the office or with a customer Frank enjoys his camp in New Hampshire, boating, fishing, and spending time with his wife Rhonda and their family.
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Frankie Tavares
VP - TECHNOLOGY, HELPDESK AND IT MANAGEMENTFrankie brings his expertise in Helpdesk management assuring that all customer needs are met. He manages the helpdesk team. His responsibilities include monitoring of all system issues that may arise and applying appropriate measures to remedy them. Frankie has been with Trivium for six years when not behind the desk Frankie enjoys, hiking, camping.
Jamieson (Jamo) Dunne
SYSTEM ADMINISTRATORI enjoy robotics, swimming, playing cards and billiards. I find the field of information technology fascinating due to the way it is always changing. There is always something new to discover, using critical thinking to come up with dynamic solutions for our customers makes everyday a new and exciting challenge
Sandi Mastrototoro
CONTROLLER/OFFICE MANAGERSandi had been the Controller for Baesis and now Trivium Technology having over 30 years of experience if finance. When not at work Sandi enjoys gardening, cooking, raising her chickens and spending time with her family. Always willing to help and offer advice she is an integral member of the Trivium team.
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