Our IT service experts have the industry-recognized certifications and decades of experience to help your business thrive.
Managed IT Services to Drive Your Business Forward
We know how vital your IT systems are to your business operations. Even one small hiccup can risk missed sales and hours of lost productivity. With our proactive monitoring and maintenance, your business can focus on operations and sales while we turn your IT systems into an effective, efficient component of your growing business.
Plus, we offer a range of service plans to fit your needs and budget throughout every stage of your business.
Managed IT Services
How your business benefits from Trivium’s outsourced it services:
- Control your IT expenses with flat rate monthly service plans.
- Avoid downtime with enhanced threat protection and monitoring features of our comprehensive managed IT services packages.
- Improve business operations with system optimization services that support your business goals.
- Keep your IT systems running safely and smoothly with cloud backups, 24/7 monitoring, proactive system updates, and dependable help desk support
Key Features of Our Managed IT Service Plans
Backup and Recovery
Your data is the mission critical to your business. To keep your data safe from physical and technical threats, you’ll get our Backup Data Recovery solutions in the event of any data disruption.
HelpDesk Support:
Your staff needs its workstations, devices, phones, and emails to serve your customers – and you’ll need them back up and running in the event of an issue. With one quick phone call, our technicians can login and get your employees back in business.
24/7 Remote Monitoring
Using cutting edge premium technology, we continuously monitor your network for quick mitigation of any issues – often before you even know it.
Single Point of Contact
We offer a single source of professional expertise and resources you need for IT management, saving you valuable time and the headaches of managing multiple vendors.
Proactive Maintenance
We don’t wait for critical system issues before we take action, we act first by keeping your critical systems updated and secure. Our team will perform a comprehensive battery of preventative maintenance tasks, such as patch management (a.k.a. software updates), antivirus and spyware management, backup management, and more – all in the name of preventing problems and maximizing up-time.
Affordable Managed IT Service Plans
Security Essentials
$30/month
Per Device/Per Month
- 24/7 Monitoring
- Managed Anti-virus / Malware Protection
- Windows Security & Third-Party Patching
- Cloud Backups (Image & File Level)
- System Optimization
- Workstation Data Encryption
- Monthly Monitoring Reports
Business Security
$65/month
Per Device/Per Month
- 24/7 Monitoring
- Managed Anti-virus / Malware Protection
- Windows Security & Third-Party Patching
- Cloud Backups (Image & File Level)
- System Optimization
- Workstation Data Encryption
- Monthly Monitoring Reports
- Office 365 Suite / Google Workspace management
- Office 365 Suite / Google Workspace Backup
- Dark Web Monitoring / Alerting
- Quarterly User Awareness Training
- Software Vendor Management
- Mobile Device Support (Email Only)
- $20 for each Additional User Device
ZeroTrust Security
$85/month
Per Device/Per Month
- 24/7 Monitoring
- Managed Anti-virus / Malware Protection
- Windows Security & Third-Party Patching
- Cloud Backups (Image & File Level)
- System Optimization
- Workstation Data Encryption
- Monthly Monitoring Reports
- Office 365 Suite / Google Workspace management
- Office 365 Suite / Google Workspace Backup
- Dark Web Monitoring / Alerting
- Quarterly User Awareness Training
- Software Vendor Management
- Mobile Device Support (Email Only)
- Audit File and Application Access
- RingFencing
- Application Whitelisting
- Storage Policies
- Storage Control
- $25 for each Additional User Device
$35.00 - Unlimited Helpdesk support with any security package
IT Helpdesk Support Package
$30/month
Per Device/Per Month
- Unlimited Remote Helpdesk $35.00 per Managed Device
- Block of 5 Hours - $500.00
- Remote Support Per Hour Rate - $130.00
- On-Site Support Per Hour Rate - $150.00
- System Optimization
- Workstation Data Encryption
- Monthly Monitoring Reports
SMB Network Support Package
$150/month
Per Device/Per Month
- Manage ISP Vendor (Spectrum, Charter, verizon .etc)
- Firewall Backups, and Firmware upgrades
- Firewall Configuration (Add, Removes and Changes)
- Firewall Basic Client / Site VPNs
- Network Switch Backups and Configurations
- Local and Network Printers Wifi Network
Server Support Package
$175/month
Per Device/Per Month
- Unlimited Remote Server Support
- On-Site Support (Critical Alerts & Events)
- 24/7 Monitoring
- Managed Anti-Virus / Malware Protection
- Windows Security & Third Party Patching
- Data Encryption Protection
- Administrator Accounts MA (Multi-Factor Authentication)
- Local image level backups (Customer Provides Storage)
- Cloud Off-Site Backup (1 TB Included, $0.10 additional GB)
- System Optimization
- Software Vendor / Licensing Renewal Management
- Monthly Monitoring Reports
IT Services and Support
We have the experience and expertise your business needs to ensure your IT systems are running smoothly so your business can achieve its goals. Schedule a discovery call with our team today to learn more about our IT support plans.
Co-Managed IT Services
Trivium’s co-managed IT service plans will help your business save money and time.
- We offer affordable flat rate monthly service plans that are customizable to the needs of your IT team and help your business reduce IT expenses.
- Our solutions ensure your IT systems and data are protected so your business can avoid costly downtime.
- We’ll help your team improve operational efficiency and maximize productivity with guidance and support from our expert IT professionals.
- When your business is ready to expand, we’ll help you get there with a consultative approach to evaluate your business and technology needs.
Enhance the Capabilities of Your In-House Team
Our goal is to serve as your technology partner with a focus on providing solutions that enable your business to succeed. Get the flexibility and support your business needs with customizable support packages that best suit your team and budget.
With our co-managed IT services, we’ll seamlessly blend the expertise of our team with the strengths of your in-house IT department and work together to improve business processes, productivity, security, and IT systems maintenance.
Contact us to customize your service plan for your business objectives. We can provide a full network audit and free IT consultation to help determine your needs.
IT Support Plans Built For You
With Trivium’s IT services and support team, you can stay focused on running your business while our technicians monitor your systems and handle any interruptions, no matter how big or small. Schedule a discovery call with our team today to learn more about our IT support plans.
Trusted IT Support for Over 30 Years
UNILUX ADVANCED MANUFACTURING, LLC
DIRECTOR OF MARKETING"Already we are seeing the benefits of increased productivity, organizational management, and accurate recording - all of which will facilitate growth nicely for our company.”
TOWN OF LANCASTER
"Frank has been an indispensable asset to the Town and I would give his services my highest recommendation."