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Managed Services

 

 

System downtime, viruses, spyware, losses of productivity

Are the computer systems you rely upon to run your business not working consistently and as expected? These distractions are unnecessary, time consuming and very expensive. Managed Services can help. 

Trivium Technology provides you with a single source of professional expertise and resources you need to streamline system management and support functions at an affordable price. Trivium Technology uses advanced processes, tools and methodologies to deliver superior services that match your needs. You can choose from a variety of service plans that range from routine system maintenance and management to complete IT outsourcing. We will help you turn your data networks into an effective, efficient component of your growing business.

It’s not just about monitoring, that just lets you know something is wrong. It’s not just about remote access to your systems to troubleshoot issues. It’s about a proactive preventative approach to IT systems management to save you time AND money.

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MONITORING & MAINTENANCE

At the cornerstone of the Virtual IT Department Program is the goal of preventing problems from occurring and/or minimizing their impact. We monitor critical systems and look for any signs of trouble. In addition, we perform a comprehensive battery of preventative maintenance tasks, such as: patch management (a.k.a. software updates), antivirus and spyware management, backup management, and more – all in the name of preventing problems and maximizing up-time.

We offer full-office Managed Services, or a-la-carte options to best fit your office.

monitoring and maintenance

Security Essentials

$30/Month

Per Device/Per Month

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  • 24/7 Monitoring
  • Managed Anti-virus / Malware Protection
  • Windows Security & Third-Party Patching
  • Cloud Backups (Image & File Level)
  • System Optimization
  • Workstation Data Encryption
  • Monthly Monitoring Reports
Most Popular

Business Security

$65/Month

Per Device/Per Month

Learn More
  • 24/7 Monitoring
  • Managed Anti-virus / Malware Protection
  • Windows Security & Third-Party Patching
  • Cloud Backups (Image & File Level)
  • System Optimization
  • Workstation Data Encryption
  • Monthly Monitoring Reports
  • Office 365 Suite / Google Workspace management
  • Office 365 Suite / Google Workspace Backup
  • Email SPAM Filtering (Sandboxing / URL Re-write)
  • Dark Web Monitoring / Alerting
  • Quarterly User Awareness Training
  • Software Vendor Management
  • Mobile Device Support (Email Only)
  • $20 for each Additional User Device

ZeroTrust Security

$85/Month

Per Device/Per Month

Learn More
  • 24/7 Monitoring
  • Managed Anti-virus / Malware Protection
  • Windows Security & Third-Party Patching
  • Cloud Backups (Image & File Level)
  • System Optimization
  • Workstation Data Encryption
  • Monthly Monitoring Reports
  • Office 365 Suite / Google Workspace management
  • Office 365 Suite / Google Workspace Backup
  • Email SPAM Filtering (Sandboxing / URL Re-write)
  • Dark Web Monitoring / Alerting
  • Quarterly User Awareness Training
  • Software Vendor Management
  • Mobile Device Support (Email Only)
  • Audit File and Application Access
  • RingFencing
  • Application Whitelisting
  • Storage Policies
  • Storage Control
  • $25 for each Additional User Device

$35.00 - Unlimited Remote Helpdesk Support with any Security Package

IT Helpdesk Support Packages

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  • Unlimited Remote Helpdesk - $35.00 per Managed Device
  • Block of 5 Hours - $500.00
  • Remote Support Per Hour Rate - $130.00
  • On-Site Support Per Hour Rate - $150.00
Most Popular

SMB Network Support Package

$150/month

Learn More
  • Manage ISP Vendor (Spectrum, Charter, verizon .etc)
  • Firewall Backups, and Firmware upgrades 
  • Firewall Configuration (Add, Removes and Changes)
  • Firewall Basic Client / Site VPNs
  • Network Switch Backups and Configurations
  • Local and Network Printers
    Wifi Network

Server Support Package

$175/Month

Learn More
  • Unlimited Remote Server Support
  • On-Site Support (Critical Alerts & Events)
  • 24/7 Monitoring
  • Managed Anti-Virus / Malware Protection
  • Windows Security & Third Party Patching
  • Data Encryption Protection
  • Administrator Accounts MFA (Multi-Factor Authentication)
  • Local image level backups (Customer Provides Storage)
  • Cloud Off-Site Backup (1 TB Included, $0.10 additional GB)
  • System Optimization
  • Software Vendor / Licensing Renewal Management
  • Monthly Monitoring Reports
“Already we are seeing the benefits of increased productivity, organizational management, and accurate recording – all of which will facilitate growth nicely for our company.”
Unilux Advanced Manufacturing, LLC
Director of Marketing
★★★★★
“Frank has been an indispensable asset to the Town and I would give his services my highest recommendation.”
Town of Lancaster
★★★★★

Get 20% Savings on Your First Year

of Managed Services

 

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