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Managed Services

 

 

System downtime, viruses, spyware, losses of productivity

Are the computer systems you rely upon to run your business not working consistently and as expected? These distractions are unnecessary, time consuming and very expensive. Managed Services can help. 

Trivium Technology provides you with a single source of professional expertise and resources you need to streamline system management and support functions at an affordable price. Trivium Technology uses advanced processes, tools and methodologies to deliver superior services that match your needs. You can choose from a variety of service plans that range from routine system maintenance and management to complete IT outsourcing. We will help you turn your data networks into an effective, efficient component of your growing business.

It’s not just about monitoring, that just lets you know something is wrong. It’s not just about remote access to your systems to troubleshoot issues. It’s about a proactive preventative approach to IT systems management to save you time AND money.

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MONITORING & MAINTENANCE

At the cornerstone of the Virtual IT Department Program is the goal of preventing problems from occurring and/or minimizing their impact. We monitor critical systems and look for any signs of trouble. In addition, we perform a comprehensive battery of preventative maintenance tasks, such as: patch management (a.k.a. software updates), antivirus and spyware management, backup management, and more – all in the name of preventing problems and maximizing up-time.

We offer full-office Managed Services, or a-la-carte options to best fit your office.

monitoring and maintenance

Security Essentials

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  • Support M-F 8am-5pm
  • Support Sat-Sun Billable 1.5x
  • Onsite Hours
  • Phone Support during Plan Hours
  • Remote Support during Plan Hours
  • AntiVirus Protection
  • Spyware Scanning / Removal
  • Desktop Optimization
  • Monthly Reports
  • Server and Workstation Updates
  • VPN Management
  • Training Sessions
  • Planning sessions: 1/yr
Most Popular

Business Security

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  • Support M-F 7am-7pm
  • Support Sat-Sun Billable 1.5x
  • Onsite Hours Included: 4/mo
  • Phone Support during Plan Hours
  • Remote Support during Plan Hours
  • AntiVirus Protection
  • Spyware Scanning / Removal
  • Desktop Optimization
  • Monthly Reports
  • Server and Workstation Updates
  • VPN Management
  • Training Sessions 2hrs/yr
  • Planning sessions: 2/yr

Zero Trust Security

Learn More
  • Support M-F 7am-11pm
  • Support Sat 7am-11am, Support Sun Billable 1.5x
  • Onsite Hours Included: 25/mo
  • Phone Support during Plan Hours
  • Remote Support during Plan Hours
  • AntiVirus Protection
  • Spyware Scanning / Removal
  • Desktop Optimization
  • Monthly Reports
  • Server and Workstation Updates
  • VPN Management
  • Training Sessions 2hrs/yr
  • Planning sessions: 4/yr
  • Onsite Support Rate: $0/hr
“Already we are seeing the benefits of increased productivity, organizational management, and accurate recording – all of which will facilitate growth nicely for our company.”
Unilux Advanced Manufacturing, LLC
Director of Marketing
“Frank has been an indispensable asset to the Town and I would give his services my highest recommendation.”
Town of Lancaster

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Your Time and Money are Scarce…

 

Your time and money are scarce….

 

Do you want to waste them

on IT support that makes

you need one of these?