Optimize productivity, reduce IT costs, protect your IT systems and data, and maximize business operations with Trivium’s managed IT services. With our proactive monitoring and maintenance, your business can focus on operations and sales while we turn your IT systems into an effective, efficient component of your growing business. Plus, we offer a range of service plans to fit your needs and budget throughout every stage of your business.

Certified IT Services Team You Can Trust

Our IT service experts have the industry-recognized certifications and decades of experience to help your business thrive.

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Managed IT Services

How your business benefits from Trivium’s outsourced it services:

  • Control your IT expenses with flat rate monthly service plans.
  • Avoid downtime with enhanced threat protection and monitoring features of our comprehensive managed IT services packages.
  • Improve business operations with system optimization services that support your business goals.
  • Keep your IT systems running safely and smoothly with cloud backups, 24/7 monitoring, proactive system updates, and dependable help desk support
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Key Features of Our Managed
IT Service Plans

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Backup and Recovery

Your data is the mission critical to your business. To keep your data safe from physical and technical threats, you’ll get our Backup Data Recovery solutions in the event of any data disruption.

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HelpDesk Support:

Your staff needs its workstations, devices, phones, and emails to serve your customers – and you’ll need them back up and running in the event of an issue. With one quick phone call, our technicians can login and get your employees back in business.

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24/7 Remote Monitoring

Using cutting edge premium technology, we continuously monitor your network for quick mitigation of any issues – often before you even know it.

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Single Point of Contact

We offer a single source of professional expertise and resources you need for IT management, saving you valuable time and the headaches of managing multiple vendors.

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Proactive Maintenance

We don’t wait for critical system issues before we take action, we act first by keeping your critical systems updated and secure. Our team will perform a comprehensive battery of preventative maintenance tasks, such as patch management (a.k.a. software updates), antivirus and spyware management, backup management, and more – all in the name of preventing problems and maximizing up-time.

Affordable IT Service Plans

Security Essentials

$30/month

Per Device/Per Month

  • 24/7 Monitoring
  • Managed Anti-virus / Malware Protection
  • Windows Security & Third-Party Patching
  • Cloud Backups (Image & File Level)
  • System Optimization
  • Workstation Data Encryption
  • Monthly Monitoring Reports
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Business Security

$65/month

Per Device/Per Month

  • 24/7 Monitoring
  • Managed Anti-virus / Malware Protection
  • Windows Security & Third-Party Patching
  • Cloud Backups (Image & File Level)
  • System Optimization
  • Workstation Data Encryption
  • Monthly Monitoring Reports
  • Office 365 Suite / Google Workspace management
  • Office 365 Suite / Google Workspace Backup
  • Dark Web Monitoring / Alerting
  • Quarterly User Awareness Training
  • Software Vendor Management
  • Mobile Device Support (Email Only)
  • $20 for each Additional User Device

ZeroTrust Security

$85/month

Per Device/Per Month

  • 24/7 Monitoring
  • Managed Anti-virus / Malware Protection
  • Windows Security & Third-Party Patching
  • Cloud Backups (Image & File Level)
  • System Optimization
  • Workstation Data Encryption
  • Monthly Monitoring Reports
  • Office 365 Suite / Google Workspace management
  • Office 365 Suite / Google Workspace Backup
  • Dark Web Monitoring / Alerting
  • Quarterly User Awareness Training
  • Software Vendor Management
  • Mobile Device Support (Email Only)
  • Audit File and Application Access
  • RingFencing
  • Application Whitelisting
  • Storage Policies
  • Storage Control
  • $25 for each Additional User Device
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$35.00 - Unlimited Helpdesk support
with any security package

IT Helpdesk
Support Package

$30/month

Per Device/Per Month

  • Unlimited Remote Helpdesk $35.00 per Managed Device
  • Block of 5 Hours - $500.00
  • Remote Support Per Hour Rate - $130.00
  • On-Site Support Per Hour Rate - $150.00
  • System Optimization
  • Workstation Data Encryption
  • Monthly Monitoring Reports
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SMB Network Support Package

$150/month

Per Device/Per Month

  • Manage ISP Vendor (Spectrum, Charter, verizon .etc)
  • Firewall Backups, and Firmware upgrades
  • Firewall Configuration (Add, Removes and Changes)
  • Firewall Basic Client / Site VPNs
  • Network Switch Backups and Configurations
  • Local and Network Printers Wifi Network

Server Support Package

$175/month

Per Device/Per Month

  • Unlimited Remote Server Support
  • On-Site Support (Critical Alerts & Events)
  • 24/7 Monitoring
  • Managed Anti-Virus / Malware Protection
  • Windows Security & Third Party Patching
  • Data Encryption Protection
  • Administrator Accounts MA (Multi-Factor Authentication)
  • Local image level backups (Customer Provides Storage)
  • Cloud Off-Site Backup (1 TB Included, $0.10 additional GB)
  • System Optimization
  • Software Vendor / Licensing Renewal Management
  • Monthly Monitoring Reports
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Trusted IT Support for Over 30 Years

UNILUX ADVANCED MANUFACTURING, LIC

DIRECTOR OF MARKETING

"Already we are seeing the benefits of increased productivity, organizational management, and accurate recording - all of which will facilitate growth nicely for our company.”

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TOWN OF LANCASTER

"Frank has been an indispensable asset to the Town and I would give his services my highest recommendation."

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